Secure your personal computer

Personal computers used on the UCSF network must comply with UCSF's Minimum Security Standards. Most of these requirements will be completed by installing the UCSF Security Suite and encrypting your computer. If your computer is enrolled in  ITFS support (IT Field Services provided support for UCSF owned laptops and desktops), then it will most likely be compliant and no other work needs to be done. 

When leaving UCSF, all UCSF data must be permanently deleted from your computer. You may need to securely reformat (ERASE) your hard drive to ensure that all UCSF data has been removed. Visit Clean Up Your Personal Computer for more information on off-boarding your computer.

Directions

  1. Review UCSF's Minimum Security Standards and check that your computer meets these requirements.
    1. If you do not yet have the UCSF Security Suite installed, you can download the necessary software here.
      1. To check if BigFix is installed, or to install BigFix, visit BigFix endpoint management.
    2. Encrypt your computer.
    3. To see if you are ITFS supported, or enroll in ITFS support, visit Enroll in ITFS Support.
    4. Clean Up Your Personal Computer when leaving UCSF.

Support

Open a ticket with IT for any further questions or support.

Lost or stolen device?

If a UCSF or personal machine with UCSF data on it is lost or stolen, follow these steps:

1. Call UCSF Police Department at 415-476-1414 and report that the device(s) were lost or stolen and request to open a case. A case number will be given.

2. Contact the IT Service Desk at 415-514-4100 and to open a Security Incident ticket. 

3. Report the computer hostname and/or serial numbers of the devices as well as the UCSF PD Case Number.