Use REDCap for databases and surveys

Research Electronic Data Capture (REDCap) is a secure and HIPAA-compliant web-based system for building and managing web-based research projects, such as surveys and databases, available to UCSF researchers and collaborators. The REDCap system provides functionality and features to enable researchers to rapidly develop databases and online surveys. REDCap allows for data to be exported in an automated manner into formats that are compatible with commonly used statistical analysis packages, such as SAS, SPSS, Stata and R. It is also fully customizable, fast, and flexible.

Services

The REDCap service at UCSF provides access to compliant electronic data capture platforms across three product tiers to meet the community's diverse research needs:

  • REDCap: Free self-service data platform with user-created custom databases, data capture, surveys, and robust integrations. Approved for electronic consent, but not Part 11 compliant.
  • REDCap Premium: Managed platform with additional access control and costs. Electronic consent Part 11 compliant; full platform validation planned.
  • REDCap Cloud: Fully Part 11 compliant third-party EDC platform. More costly and projects may require professional services to launch.

To see which service is right for you, visit which REDCap service is right for your project.

Directions

  1. Sign onto the REDCap website.

Support 

Issues with your account or have a question for the REDCap team? Please submit a ticket via the IT Service Desk: 415-514-4100 x3 or the REDCap team via email.

Need a consultation on services that REDCap provides? Fill out the REDCap Consultation Request Form (requires UCSF MyAccess login).

The preferred method to request technical support for the UCSF REDCap system can be requested directly from any of your projects using the blue "Contact REDCap administrator" link on the bottom left of every page in your project.

This will open an interactive help system which will create a service ticket for your issue containing project metadata that will help our team better respond to your question. In almost all cases, if you submit a question or request via email, you will be redirected to this system.