Store data and build servers with Facility for Advanced Computing (FAC)

The Facility for Advanced Computing (FAC) provides secure, affordable, and scalable data storage and computing services to the university’s researchers. FAC supports a range of needs, including storage, server hosting, and network isolation, enabling researchers to efficiently meet their objectives. FAC can be used for P1-P4 data, and is designed to meet strict compliance and service standards, ensuring a cost-effective and reliable solution for the UCSF research community.

Services

FAC supports a range of needs to enable researchers to meet their objectives: diverse storage offerings, server hosting, network isolation and computing services. FAC services have been in development - please visit the service pages for timing of availability of these services.

  • FAC Capacity Storage (Warm): FAC’s secure, low-cost storage is the go-to standard for your frequently accessed and mission-critical data that demands swift retrieval.
  • FAC Virtual Machine (VM): FAC Virtual Machine hosting allows you to optimize secure computing resources while minimizing hardware and administrative costs.
  • FAC Archive Storage (Cold): Archive Storage through Enterprise Azure, securely stores data that you don’t access frequently, such as regulatory compliance records, backup data, archival big-data analysis, or disaster recovery information.
  • FAC Buy a Server (BaS): Purchase a physical server and supporting equipment from an IT-approved list, while the FAC provides a secure, centralized, and observable hosting environment.

Directions

  1. Schedule a call with FAC team to determine if FAC solutions is a good fit for you.
  2. Understand the user expectations and shared operational responsibilities for using the FAC.

Support

  1. Contact FAC support for existing customer technical support.
  2. Join the FAC Technical Support Office Hours.